Terms & Conditions

All our gift vouchers feature a unique voucher number, may only be redeemed once, may not be exchanged for cash or replaced if lost and is non-transferable. We will only accept the original voucher. Scans, photocopies or screenshots will not be accepted. 

The gift voucher must be presented upon arrival when redeeming the voucher. Pre-booking essential. Our regular cancellation policies for spa and/or accommodation bookings apply. Cancellations made later than required in our cancellation policy will render the voucher null & void. 

Vouchers are valid for 12 months from date of purchase.